At Sheds N More LLC, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our return policy below.
1. Return Window
You may return items within 30 days of the delivery date for a full refund or exchange, provided that the items are in their original condition and packaging.
2. Eligibility for Returns
To be eligible for a return:
- Items must be unused and in the same condition that you received them.
- Items must be in the original packaging with all tags attached.
- A receipt or proof of purchase is required.
3. Non-Returnable Items
Certain items cannot be returned, including:
- Customized or personalized products
- Items marked as final sale
4. Return Process
To initiate a return:
- Contact Us: Email us at support@thesheds.us or call +1 888 202 0999 to request a return authorization.
- Prepare Your Package: Include the original receipt and pack the item securely in its original packaging.
- Ship Your Return: Send the package to the following address:
- Sheds N More LLC
- 2520 Hwy 441 27 Suite 2
- Fruitland Park, FL 34731
5. Return Shipping Costs
Return shipping costs are the responsibility of the customer, except in cases of damaged or incorrect items. We recommend using a trackable shipping service or purchasing shipping insurance for items over $75.
6. Refunds
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days, depending on your bank.
7. Exchanges
If you need to exchange an item for the same item or a different one, please follow the return process above and place a new order for the desired item.
8. Contact Us
If you have any questions or need assistance regarding returns, please contact us at:
- Email: support@thesheds.us
- Phone: +1 888 202 0999
Thank you for choosing TheSheds.us. We appreciate your business and are here to help!